Porsche takes top
spot in dependability study
By DAN STRUMPF, AP Auto Writer Dan Strumpf, Ap
Auto Writer –
1 hr 20 mins ago
NEW YORK – Porsche shot to the top of a closely watched study
of long-term vehicle dependability, overtaking U.S. and Japanese
rivals, J.D. Power and Associates said Thursday.
The
German sports
car brand took the No. 1 spot in the annual study, which
gave it ninth place last year. Lincoln came in second, while Buick
and Lexus tied for third. Mercury and Toyota rounded out the top
five.
The annual study measures problems experienced by the original
owners of vehicles after three years. In last year's study, Buick
and Jaguar tied for fewest problems, but both brands lost ground to
rivals this year.
U.S. brands had a particularly strong showing this year, reflecting
concerted efforts in
Detroit to catch up to foreign rivals who
have traditionally dominated the quality study, said
David Sargent, J.D.
Power's vice president for vehicle research.
Top-five finishers Lincoln and Mercury are owned by
Ford Motor Co., while
Buick is owned by
General Motors Co. The
Cadillac DTS full-sized
sedan, which is sold by GM, was named highest-quality car
overall.
"The domestics are moving a little bit faster catching up," Sargent
said.
Toyota, whose reputation has come under scrutiny in the face of
massive recalls, fell two spots from its third-place standing last
year. While average vehicle quality across the industry improved
from last year's survey, Toyota's quality score fell slightly.
However, the Japanese nameplate still swept four segment awards,
more than any other brand, while its luxury Lexus brand took one
segment award. Japanese rival Honda took three awards, while
Ford Motor Co.'s
Lincoln brand took two.
The industry average was 155 problems per 100 vehicles, J.D. Power
said, or less than two problems per vehicle. That's a decline from
167 problems per 100 vehicles last year.
Sargent said that's roughly in line with the industry's historical
rate of quality improvement.
"If you don't improve by 5 to 10 percent every year, you will get
left behind," he said.
Chrysler Group LLC was the only Detroit automaker without any
marques above the industry average.
Land Rover owners reported the most
problems among the 36 brands surveyed by J.D. Power.
J.D. Power's 2010 dependability study surveyed more than 52,000
original owners of 2007 model-year vehicles between October and
December 2009. The results are watched closely by automakers and
are often used in advertising. Owners' opinion of a car after three
years can be a major influence on their opinion to buy that brand
again.
The firm also releases an initial quality study, which measures
problems in the first 90 days of ownership. That study usually
comes out in June.